How to Handle Debt Collection
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Debt collections are often overwhelming. The reason why this happens and how it impacts your credit score, and how you can deal with it.
Written by Sean Pyles Senior Writer | Personal finance credit, and personal finance Sean Pyles leads podcasting at NerdWallet as the host and producer of the NerdWallet’s “Smart Money” podcast. In “Smart Money,” Sean talks with Nerds from the NerdWallet Content team to answer the questions of listeners about their personal finances. With a focus on thoughtful and actionable money advice, Sean provides real-world guidance to help people improve their financial lives. Beyond answering listeners’ money concerns on “Smart Money,” Sean also interviews guests outside of NerdWallet and produces special segments that explore subjects such as the racial gap in wealth, how to start investing, and the history of student loans.
Before Sean took over podcasting at NerdWallet He also covered issues related to consumer debt. His work has appeared on USA Today, The New York Times and other publications. When when he’s not writing about personal finances, Sean can be found digging around his garden, going for runs , and taking his dog for long walks. Sean is located at Ocean Shores, Washington.
and Tiffany Curtis Lead Writer | Health and wellness Tiffany Lashai Curtis is a head writer for the financial team of NerdWallet. The writer was previously the health writer for Livestrong.com and freelance writer for publications like Refinery29, Business Insider and MTV News, where she was a specialist in the issues that affect communities with marginalized populations. In her role as a health facilitator, she has led discussions for groups like Planned Parenthood and Harvard University. She is based in Philadelphia.
Nov 22, 2022
Edited by Kathy Hinson Lead Assigning Editor Personal finance, credit scoring, managing money and debt Kathy Hinson leads the core personal finance team at NerdWallet. Prior to joining NerdWallet, she worked for 18 years working at The Oregonian in Portland in capacities such as chief of the copy desk and team leader for design and editing. Prior experience includes copy editing and news for a variety of Southern California newspapers, including the Los Angeles Times. She graduated with a bachelor’s in journalism and mass communications in The University of Iowa.
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Nerdy takeaways
Collectors of debt can contact you by phone, mail, or via text. You have the right to request verification of your debt and confirmation letters. The Fair Debt Collection Practices Act clarifies what debt collectors may and cannot do. You can set up a payment plan, settle your debt, or pay off in full. Legal aid that is free or low-cost might be able help you in the event of an order from the court.
If you’re facing phone calls from debt collection agencies , make sure you know how debt collection works, the best way to resolve your account and what this means for your credit — before you make any payments.
It’s important to deal with the collection of debt. If you don’t, you could end being in the court.
If you’re dealing with IRS regarding a, you must take steps to avoid having it escalate into an .
What is debt collection?
The process of debt collection occurs when a remains unpaid for a length of time. The overdue payment may begin 30 days after the date due. You’ll get notices and possibly calls from the creditor requesting payment.
At some point, typically after 120 to 180 days of not paying the creditor such as an credit card company, bank or medical provider — gives up on trying to recover. The creditor that originally made the payment may sell your debt to a debt collection agency to recoup loss.
You’ll then start receiving notices of debt collection from a different company. Collectors of debt may contact you, send mail notices texts, emails or mail. It’s the same debt and you’re still in debt however an outside party has purchased the right to be able to collect.
Are you ready to take on your debt?
Keep track of your spending and balances in one place to see your way out of the debt.
How do you deal with debt collection
Don’t make any rash decisions when dealing with an issue; you may make your problem worse. Follow these steps:
Find out the facts
You have the right to be notified; make use of it. You’ll receive a confirmation notice from the collector in five business days after your first contact. Review it carefully for details about the age, amount and history of the debt, as well as information on who’s trying to collect the debt. Review your own documents -including yours — to verify the details regarding the debt. If you require more information, ask for a verification letter.
Know your rights
Learn about your rights as a consumer in order to know what collection agencies aren’t allowed do, for example, calling you at unreasonable times or threating you with arrest, or using profane language. Certain states offer even greater protections for consumers; find your state’s laws online , or call your attorney general’s office for more information.
Make sure you know your choices
The two most commonly used methods to deal with collections debts is opting for a payoff option as well as disputing the debt as it is not correct:
There are a variety of collection account. Whatever you decide to choose, do not give the collector access to your bank account, either through providing your debit card’s numbers or setting up automatic debits. If you agree for a payment plan or to settle the debt for less than owed, get the agreement in writing so you can hold the collector accountable.
You can if it’s not yours, or if you have already paid for it. The collection agency has to stop its efforts and look into the matter. At this point it cannot record the debt on your credit reports. If it determines that the debt is valid, the collector will mail you documents verifying the amount. If it does not, it will stop trying to collect the debt.
How debt collection affects your credit
In general, collections from debt will be on your credit reports from the time the account first became indebted. There are some exceptions, such as medical bills that are placed in collections but are later paid by insurance companies and are removed from your credit reports upon being paid.
Some of the newer scoring models, like VantageScore 3.0 and — do not consider collections that have been paid. But FICO eight credit scores which are the ones that are the most commonly used for lending decisions, will consider even if the original loan was greater than $100.
Like other negative marks such as collections appearing on your credit reports will affect your credit score, but the effects will decrease as time passes. There are many ways to make an attempt to have a debt collection removed from your credit file, such as:
Examining the account to determine if an error has been committed.
Asking for a if you’ve already paid the credit.
How do you handle a court summons for debt collection
They are a popular and effective method used by agencies for collection to collect. Here’s how to handle an order from the court for debt collection:
Never ignore a court order about debt
These lawsuits can result in , a bank levy or a lien on your property.
Look for errors
Be sure that the collector has proof that the debt is actually owed to you and that the amount is true and the debt hasn’t expired. Each state has a period after which you may no longer be legally sued for payment, but you can still be contactable.
Get legal help
Find an attorney that specializes in debt collection defense. If you’re unable to pay court fees, you can search for free or low-cost legal aid services near you by using the .
The authors’ bios: Sean Pyles is the executive producer and host of NerdWallet’s Smart Money podcast. His writing has appeared throughout the pages of The New York Times, USA Today and elsewhere.
Tiffany Lashai Curtis is a lead writer on the team for personal finance. She has over 5 years of experience in reporting on the issues that impact marginalized communities.
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